Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-safari-dubai-sports-city.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and management of information about our users, in adherence to various international privacy laws and regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You communicate with us via email, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details related to your user account creation and management, such as username, contact information, and password hashes.
  2. Payment Information: Data associated with transactions made through our platform, like payment method details and billing addresses.
  3. Financial Information: Records of purchases, order history, and financial records required for processing payments.
  4. Purchase Information: Details about the products or services you have purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers to facilitate communication and improve user experience.
  6. Location Data: Information about your geographical location when you interact with our services, used for personalized content and advertising.
  7. Feedback: Any comments, reviews, or ratings you provide us, which help enhance our products and services.
  8. Social Media Information: Data from social media platforms when you connect your accounts to our service.
  9. Product Information: Details about the products you show interest in, view, or purchase on our site.

We collect this data through multiple channels: user input forms, interactions with our applications and websites, automated tracking technologies (like cookies), and third-party partners who provide us with aggregated user information.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as allowing you to log in.
  2. Preference: They remember user preferences for a personalized experience.
  3. Analytics: Used to analyze how visitors interact with our site, helping us improve its performance and content.

Users have the option to control non-essential cookies through our Cookie Manager, providing them with choices regarding data collection.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to secure your personal data. These measures include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to address emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access to your information and its correctness.
  • Request for rectification if your data is inaccurate or incomplete.
  • Erasure (right to be forgotten) under certain circumstances.
  • Restriction on processing in specific cases.
  • Right to data portability, allowing you to move your data to another controller.
  • Objection to the processing of your personal data.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or have any data-related queries, please contact our privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding this Policy, please contact us: